Free shipping on orders over R500
Privacy Policy
OWNERSHIP
www.vitatechhealth.com (hereinafter referred to as “vitatechhealth.com”).
By accessing or using the vitatechhealth.com, the user acknowledges that he/she has read, understood, and agrees, without limitation or qualification, to be bound by the following Terms & Conditions which include our Privacy Policy.
INTELLECTUAL PROPERTY RIGHTS
All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to vitatechhealth.com and as such are protected from infringement by local and international legislation and treaties.
DISCLAIMERS
The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging.
You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.
Information about each product is taken from the labels of the products or from the manufacturer’s advertising material. vitatechhealth.com is not responsible for any statements or claims that various manufacturers make about their products. We cannot be held responsible for typographical errors or product formulation changes.
Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither vitatechhealth.com nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. Furthermore, vitatechhealth.com makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free.
This web site is supplied on an “as is” basis and has not been compiled or supplied to meet the user’s individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with vitatechhealth.com that the service available from and through this website will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.
Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of vitatechhealth.com and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.
Neither vitatechhealth.com, nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from incorrect use, use contrary to medical advice, or use contrary as recommended by manufacturer, or inability to use any product sold on this website. Vitatechhealth.com and its agents cannot be held liable for damages (direct and consequential damages), of any nature (financial or any other), that were incurred due to events or circumstances outside their direct and reasonable control.
Read all warnings and follow the recommended usage on the product label.
ACCURACY OF INFORMATION
We attempt to be as accurate as possible when describing our products on vitatechhealth.com however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours, sizes or other content available on vitatechhealth.com are accurate, complete, reliable, current, or error-free.
LIMITED LICENSES
We grant the user a limited, revocable, and non-exclusive license to access and make personal use of vitatechhealth.com. This limited license does not include the right to: (i) frame or utilize framing techniques to enclose the website or any portion thereof; (ii) modify or download the website or content (except caching or as necessary to view the website); (iii) make any use of the website or content other than personal use; (iv) create any derivative work based upon either the website or content; (v) collect account information for the benefit of the user or another party; (vi) use any meta tags or any other “hidden text” utilizing our name or the trademarks or to otherwise use the trademarks; or (vi) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
We also grant the user a limited, revocable, and non-exclusive license to create a hyperlink to the home page of vitatechhealth.com for personal, non-commercial use only. A website that links to vitatechhealth.com (i) may link to, but not replicate, our content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any trademark; and (vii) may not link to any page of vitatechhealth.com other than the home page. We may, in our sole discretion, request that the website removes any link to vitatechhealth.com, and upon receipt of such request, such link shall be immediately removed.
INDEMNIFICATION
The user agrees to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from his use of vitatechhealth.com. He also agrees to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from his use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action he takes that imposes an unreasonable burden or load on our infrastructure.
DISPUTES
With respect to any dispute regarding vitatechhealth.com, all rights and obligations and all actions contemplated by these Terms & Conditions shall be governed by the laws of RSA, as if the Terms & Conditions were a contract wholly entered into and wholly performed within RSA. Any dispute relating in any way to the user’s visit to vitatechhealth.com shall be submitted to confidential arbitration in RSA, except that, to the extent he has in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and he consents to exclusive jurisdiction and venue in any such court. Arbitration under this agreement shall be conducted under the rules then prevailing in the RSA. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
CHANGES TO AGREEMENT AND TERMINATION
The user acknowledges and agrees that these Terms & Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning his use of vitatechhealth.com, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms & Conditions at any time by posting the changes on vitatechhealth.com. Any changes are effective immediately upon posting to vitatechhealth.com. The user’s continued use of vitatechhealth.com constitutes the user’s agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms & Conditions. The user shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of vitatechhealth.com.
Nothing contained in these Terms & Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require the user’s performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms & Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms & Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.
COUPONS
Coupons are not valid on past purchases.
Coupons cannot be combined with other coupons offers or store credits.
Only one coupon/credit is allowed per order.
Coupons are not valid on items already marked on sale.
The Vitatech Welcome Coupon is only valid towards 15% off your first purchase and is sent via email upon creating a new account.
Due to restrictions put in place, our coupons will not work on the products listed below:
SUBSCRIPTION PRODUCTS
We offer certain products and services on an automatic or subscription basis, so you can enjoy all the benefits of our products or services on a continuous basis. If you choose this option at the time of your purchase, you agree such products/services will automatically renew at the frequency disclosed to you at the time of your initial purchase (i.e., monthly or bimonthly, etc.). By choosing the automatic subscription option, you acknowledge and agree your subscription will automatically renew, and unless and until you cancel, you authorize us to charge your payment card for the products/services you continue to purchase, plus applicable shipping and handling, and taxes. If you purchased a subscription with a free trial period, you authorize us to charge your payment card when the free trial period ends, unless you cancel your subscription before the free trial period ends, and you will not receive a notice from us that your free trial period has ended. The charges will typically occur on or around the same day of the month as your initial purchase, although some charges may be delayed for business or legal reasons. Physical products will be delivered to the address you provided during your initial purchase. Certain subscription services, such as any digital-only streaming or training subscriptions are not physical products, and thus, are not shippable. Your automatic subscription will continue until you or Vitatech cancels your order. If there are any changes to your subscription terms, such as pricing, frequency, date of charge or any other items, we will take commercially reasonable efforts to inform you in writing of such change. You may modify or cancel your subscription at any time by visiting your profile or account settings within the Vitatech Services or contacting our friendly Customer Service. Any modifications or cancellation of your subscription must be received by us at least three (3) days prior to the next scheduled payment/ship date in order to take effect for that period. If you cancel less than three (3) days prior to the automatic renewal day for your subscription, your subscription will continue as scheduled and your cancellation will take effect in the following period.
Privacy Policy
Thank you for accessing the vitatechhealth.com website (“Site”). We respect your privacy and want to protect your personal information. This Privacy Policy explains how we collect, use and (under certain limited conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
This privacy policy applies to the Site. This privacy policy does not necessarily apply to any offline collection of your personal information. Please see below for details.
We are not responsible for the content or privacy practices on any website not operated by Vitatech® to which the Site links or that links to the Site.
- COLLECTION, STORAGE AND USE OF PERSONAL INFORMATION
vitatechhealth.com may electronically collect, store and use the following personal information of users:
name and surname;
birth date;
gender;
country of residence;
closest city;
non-personal browsing habits and click patterns;
e-mail address;
IP address
- PURPOSE OF COLLECTION, STORAGE AND USE OF PERSONAL INFORMATION
vitatechhealth.com collects, stores and uses the above-mentioned information for the following purposes:
to greet the user when he/she accesses the vitatechhealth.com website;
subject to the user’s consent, inform the user of facts relating to his/her access and use of the vitatechhealth.com website;
subject to the user’s consent, inform the user about competitions and special offers from nutritechfit.com;
to compile non-personal statistical information about browsing habits, click-patterns and access to the vitatechhealth.com website.
to verify the identity of the user when transacting with vitatechhealth.com
to ensure that the goods are received by the addressee
Information detailed above is collected either electronically by using cookies or is provided voluntarily by the user. Users may determine cookie use independently through their browser settings.
- COMMUNICATIONS FROM NUTRITECHFIT.COM
The user may elect not to receive any communications from nutritechfit.com.
Rules regarding the disclosure and sharing of personal information and other data
vitatechhealth.com may collect, maintain, save, compile and share any information collected from users, subject to the following provisions:
vitatechhealth.com shall not disclose personal information from users unless the user consents thereto;
vitatechhealth.com shall disclose information without the user’s consent only through due legal process;
vitatechhealth.com may compile, use and share any information that does not relate to any specific individual (e.g. cookies).
vitatechhealth.com owns and retains all rights to non-personal statistical information collected and compiled by vitatechhealth.com.
- USER ACCOUNTS
Users are responsible for maintaining the confidentiality of their account, username and password and for restricting access to their computer. They agree to accept responsibility for all activities that occur under their account, username and/or password. They agree to provide accurate and truthful information.
nutritechfit.com reserves the right to refuse service and/or terminate accounts without prior notice if a user violates these Terms & Conditions or if we decide, in our sole discretion, that it would be in our best interests to do so.
- COMPLAINTS
We are committed to obtain a fair and rapid resolution of any complaints or disputes about privacy. Questions regarding our Privacy Policy should be directed to askus@vitatechhealth.com.
- ACCEPTANCE OF PRIVACY POLICY
By using nutritechfit.com, the user accepts our Privacy Policy, and agrees to adhere to the terms & conditions posted on the website.
- PROTECTION OF PERSONAL INFORMATION Act 4 of 2013 (“POPI”) OF THE REPUBLIC OF SOUTH AFRICA
Disclaimer
The information given by Vitatech® relating to the GDPR (General Data Protection Regulation) and POPI (Protection of Personal Information) is for information purposes only.
Vitatech® warrants, represents, and undertakes that Personal Data shall comply with the GDPR and POPI in all respects including, but not limited to, its collection, holding, and processing.
Data storage
Data is stored securely in data centres managed by Vitatech® in the Republic of South Africa. Vitatech® apply perimeter controls and these are unknown. No power critical systems are held in our offices. Fire/flood detection and suppression systems are employed in Vitatech®’s offices.
Backup and Security
In terms of security, access to security logs are strictly controlled within our development team, we follow advice from Microsoft as to when security patches should be applied. Authorised support and sales executives have access to your Profile; a smaller set of Vitatech® staff have administrator access to our network and server infrastructure.
Data breach
In the event of a data breach, the point of contact from Vitatech® is the Chief Operating Officer and Information Officer, and Data Protection Officer. He/she will invoke the data control procedure with the Chief Technical Officer, as required. Then report the breach to the relevant supervisory authority within accordance to the POPI (Act 4 of 2013) of the Republic of South Africa, from the time of the organisation becoming aware of it. Vitatech® will notify affected persons within accordance to the POPI (Act 4 of 2013) of the Republic of South Africa, from the time of becoming aware of the breach.
Data retention
Personal information will be retained for the purposes of making a purchase and, if one has opted in for our Vitatech® marketing.
At Vitatech®, we’ve agreed our data retention period will be 18 months. This means we will delete Vitatech® Client profiles after 18 months of inactivity.
Email opt out
Any client who wishes to opt out of Vitatech® Marketing can request to do so under the Right to Erasure. Vitatech® will execute opt-outs on behalf of clients within ten working days. To action this on clients’ behalf the client must inform Vitatech® in writing. Please email askus@vitatechhealth.com to do this.
